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  Multi-Functional Devices (MFDs)

New Multi-Functional Device's are now available at Sighthill, Craiglockart and Merchiston.

A Multi-Functional Device (MFD) is a machine that can print, copy and scan. These devices have faster print speeds and allow additional functionality such as scan to email and USB. Also facilitate document enlargement and reduction, duplex printing and stapling.

​Secure print and follow-me printing are two of the key features of the new devices.

 

I want to find out about:

Frequently asked questions 
  

Printing Costs

New printing costs from Nov 2016 onwards
 
 
Old printing costs – up to Nov 2016
% off
New printing costs –Nov 2016 onwards
A4 mono
5p
0
5p
A4 mono  - double sided
8p
25%
6p
A4 colour
30p
50%
15p
A4 colour – double sided
58p
45%
26p
A3 mono
10p
20%
8p
A3 mono  - double sided
18p
44%
10p
A3 colour
60p
50%
30p
A3 colour – double sided
£1.18
58%
50p
 
 

Paying for your printing

You need to have credit in your print account before you can use the MFDs.
 
Your network print account is managed by PaperCut. You can purchase your print credits online or on campus.
 
Please be aware of the following:
* The minimum amount for purchasing print credit online is £2.50
* For security purposes the maximum amount you can have on your PaperCut account at any one time is £30.00
 
DO NOT ADD MORE CREDIT TO YOUR ACCOUNT THAN YOU ULTIMATELY ANTICIPATE USING. YOU WIL NOT BE ABLE TO RECLAIM UNUSED CREDIT
 

To pay for your printing online:

1. Go to the myNapier homepage and click myDashboard 
2. Click Print Credit:
 
3. Log in using your Edinburgh Napier University Username (your Matriculation Number) and your network password.
4. Click Add Credit:
 
 
5. Follow the on screen instructions to credit your print account using your credit or debit card.
 
6. Once the transaction is complete a summary page will appear, click Finish. You will return to your PaperCut payment summary where you will see your updated balance. You will also receive an automated email confirming your payment.
  
Please note: if there is a problem with your payment or with crediting your print account you will receive an on screen notification as well as an email, in this situation please take note of the reference number and contact the IS Service Desk Desk for further information. The IS Service Desk can be contacted by emailing ISServiceDesk@napier.ac.uk. or telephoning (0131) 455 3000
 
 

On campus print credit payments

At the larger campuses you can purchase your print credits from the red/blue print credit machines which can be found in the following locations:
  • Merchiston - JKCC and Library
  • Craiglockhart - Younger Computer Suite
  • Sighthill - LRC Level 2 Computer Suite
Log in using your Matriculation Number and network password and add credit as required.
 
 

Checking your print account balance 

 
1. Go to the myNapier homepage
2. Click Print Credit:
 
3. Log in using your Edinburgh Napier University Username (your Matriculation Number) and your network password.
4. Use the options on the left to view your transaction history and recent print job.
 
  
 

If working on campus you can also check your Print Account Balance on one of the student Windows 7 machines:

 1. Click on the Zenworks icon on the Taskbar:
 
2. From within the Zenworks window double click CITS
3. Double click Check Print Credit:
 
 
 
4. Log in using your Edinburgh Napier University Username (your Matriculation Number) and your network password
5. Use the options on the left to view your transaction history and recent print jobs
 

Alternatively, for a quick view of your balance:

1. Click on the PaperCut icon on the System Tray:
 
Your account balance will be displayed:
 
To view a list of printers available in each Computer Suite click on the relevant site:
 
 
 

Frequently asked questions

Search our askNapier Knowledge Base or click on a link below:
 
 

 

Further Help and Information

If you need further help or would like more information contact the IS Service Desk in the first instance:
Telephone: ext 3000 or (0131) 455 3000 from an external line.
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