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  Confidentiality, Data Protection and Records

Find out what you need to know about confidentiality, data protection and records.

​The Counselling Service has a strict code of confidentiality and will not pass on any information regarding your counselling unless in exceptional circumstances. Counsellors have a duty of care towards students and work to the Ethical Framework​ for Good Practice of the British Association for Counselling and Psychotherapy.

If you are having any difficulties reading this page you can access a screen readable PDF version here.

When we might break confidentiality

​While we are a confidential service, we may elect to break confidentiality in the following circumstances:

  • ​When you provide express permission.
  • Where the Counsellor would be liable to civil or criminal court procedure if the information were not disclosed.
  • Where the Counsellor believes that you are at risk of serious harm to yourself or others.

This is including but not limited to:

  • Child protection & vulnerable adult issues (see below)
  • Nursing & Fitness to Practice (see below)
  • Immediate and advanced suicide plans

In any of these circumstances we would normally encourage you to pass on information to the relevant person or agency yourself. However if the situation is critical, we may pass on the information directly.

Recording of Concern & Risk​

If a Counsellor is concerned by issues raised by you related to risk to self or others, they will bring this to the Counselling Manager to ensure safe practice. This is also recorded confidentially in your file.

Registration with a GP (Doctor)
Child protection & vulnerable adult issues​
Nursing & fitness to practice
Counsellor’s supervision
Record keeping and data protection
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