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 International

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Urgent - Chinese Students

We've been made aware of Chinese students, living and studying in Scotland, being targeted in a telephone scam.  Students have been phoned by someone saying they are from the Chinese government or police and asked to transfer money online to a bank account.   Although appearing genuine, this is more than likely a fraud, and you should take the following steps to protect yourself:

  • Don't give out any personal information or credit card/ banking details over the telephone. No genuine caller will ever ask you to do this.
  • If you are in any doubt about who is calling, hang up and find the advertised contact details for that agency. Don't redial the telephone number used to call you.
  • Don't click on any attachments or links in an email or text message.

If you think you have been a victim of a telephone or online fraud you should contact your bank immediately and report it to Police Scotland on 101.

For more information see http://ow.ly/bUKa50zFchx and http://ow.ly/7A8i50zFchy

The UKVCAS service is currently suspended – Biometric enrolment process

The worldwide response to COVID-19 continues to affect the UK’s Visa and Immigration Service. As a result, the UK Visa and Citizenship Application Services (UKVCAS), led by Sopra Steria on behalf of UK Visas and Immigration (UKVI), has suspended all services to help protect the health and wellbeing of our customers and staff.

This will remain under review with UKVI as the situation evolves.

UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24 January 2020 may access a visa extension until 31 July 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

We are committed to offering the very best service to you our customers and will notify you of any changes to government guidance and news regarding the re-opening of our sites via our website.

How Does this Affect Me?

Customers with Existing Appointments

If you already have an existing appointment, you do not have to do anything. UKVCAS will automatically reschedule your appointment. Initially appointments will be rescheduled for 6 weeks ahead of your original appointment. Please monitor your UKVCAS account to find out when your new appointment has been scheduled for.

Use the following link to log on to your account at any time Log in to UKVCAS account.

If you can’t make the rescheduled appointment, you can cancel this online and receive a full refund. However, you will not be able to rebook until the online booking system reopens.

Alternatively, you can wait until the online booking system reopens when you will be able to see all available appointments.

Please regularly check this website for updates on the service status.

New Customers

New customers are being asked to register your account as normal at our website. You will receive a prompt to register, from the ‘Book your Appointment’ link on the UKVI pages of GOV.UK.

Please regularly check this website for further updates on the service status.

Impact on Visa Applications

UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24 January 2020 may access a visa extension until 31 July 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

Don’t worry if you can’t book an appointment or your appointment has had to be rescheduled. UKVCAS are making the Home Office (UKVI) aware of all affected customers for records to be updated.

Next Steps

Please keep checking this website for further updates and monitor your account and registered email.

Please note we will never contact you to ask for payment details

If you have any further questions regarding this, then please email the Visa & International Support team.

Coronavirus to Coronavirus (COVID-19): Advice for UK visa applicants and temporary UK residents

Please click here​ for guidance on immigration provisions made by the Home Office for individuals in the UK who are unable to return home.

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