Adobe Creative Cloud

The Adobe Creative Cloud (Adobe CC) applications (such as Photoshop and Illustrator) for student computer suites and PCs are delivered via the Software Center and installed locally. 

The way you access the Adobe applications differ depending on whether the applications have previously been installed on the PC you are working on:

  • If the Adobe CC app has not already been installed on the PC then you can manually install the application from a Software Center.  
  • If the Adobe CC app has been previously installed you can access them via AppsAnywhere

You'll find instructions below for both methods.  A more detailed version of the guidance with screenshots is available to download here:  Adobe Creative Cloud for students

 
 

Accessing the Adobe CC apps

Installing Adobe Apps For first time

  • Open the AppsAnywhere portal in a browser:  https://apps.napier.ac.uk
  • In the Search Toolbar, search within the AppsAnywhere portal for the desired Adobe app. Please note:  if the application is not already locally installed, the app’s button will display Software Center instead of Launch. 
  • Click on the Software Center button.   Please note:  the Software Center app can also be opened by the Search Toolbar on the bottom left corner of the Windows screen):  type in Software Center (American spelling), and click on the app in the matching results to open.
  • The Software Center app will open. In the Applications tab, locate the Adobe CC application for install.
  • Click on the Adobe icon to go into the Application details page.
  • Click on the Install button to start the installation.
  • The Adobe app will start to download then install locally onto the computer.
  • When installation is complete. You can close the Software Center window.

         

Running Adobe App already locally Installed

  • Open the AppsAnywhere portal in a browser:  https://apps.napier.ac.uk.  Please note:  if the Adobe CC app has just been installed, you may need to sign-out and sign-in AppsAnywhere portal to again).
  • In the Search Toolbar, search within the AppsAnywhere portal for the desired Adobe app.  Please note:  if the app is already locally installed, the app’s button will display Launch.
  • Click on the Launch button and the Adobe app will open.
 

Signing-in to Adobe Apps

  • When an Adobe App app is run for the first time, you will be requested to sign in to verify you are a licensed Edinburgh Napier University student/user.
  • Sign in with your Edinburgh Napier email address (ensure you are logged in to the device with the same ENU account related to the email address).
  • Select Continue. If you are further prompted to select an account type choose the Company or School Account
 
 
 

Adobe CC frequently asked questions

I am unable to open Acrobat DC from the Adobe Creative Cloud Desktop App, what do I do?

There is a known issue with Acrobat DC on some devices where it cannot be opened from the Adobe Creative Cloud Desktop App.  When the issue occurs Acrobat DC is listed as being installed but the open button is greyed out.  

If you experience this issue you can try using Acrobat Reader as it is now capable of many of the functions that only Acrobat DC could carry out (e.g. signing documents).

If Acrobat Reader doesn’t meet your needs please contact the IS Service Desk – they will perform a fix on the device.  In the meantime you will be able to access Acrobat online by visiting:  https://documentcloud.adobe.com/.  
 

Where can I find further help using Adobe Creative Cloud (CC)?

Further help using all of the Adobe CC applications can be accessed via the Adobe website:

Adobe CC Questions and Help 
Adobe CC Tutorials