Current service disruption - NOVI survey

We are currently investigating an issue with NOVI Survey. Users have reported browser compatibility issues that are causing NOVI to not load.

There is a workaround for this which allows users to access the program via Microsoft Edge:

• Within the Microsoft Edge browser, click '…' in the top-right corner, then select 'Settings'
• Click 'Default browser' in the left-hand bar
• Under the 'Internet Explorer mode pages' heading, click 'Add a page'
• Paste https://survey.napier.ac.uk into the address box and click 'Add'
• Open/Reload https://survey.napier.ac.uk to access NOVI Survey

Information Services are working to resolve the issue and aim to have the service back up and running as soon as possible.

We apologise for any inconvenience caused.  If you have any concerns, please contact the IS Service Desk or use the Service Status Screen to check the status of all our online services.