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 Rent

​You will need to pay rent if you are living in our accommodation. Here is some information about our processes and support options.​​

Our aim is to try and make the rental costs and financial information as clear as possible but if you need any further clarification please feel free to contact us​​.

Below is a basic overview of some of the terms and processes you will come across. You can find a more comprehensive overview of rent and financial information on our web​site​.

Trying to figure out your living costs? Check out our monthly budget planner!

Advance Rent Payment

All Students will pay a £500 advance rent payment when applying for student accommodation. This is offset against the total rent cost for your tenancy from start to finish. 

Rent payment dates

Your first rental payment will be deducted on or around 10 October and monthly thereafter. Make sure you have enough money in your account to cover your rent on these dates.

If you miss a payment and fall into arrears, we will contact you to discuss payment options and will also contact your guarantor asking them to make payment. 

RCP details

You have set up a recurring card payment (RCP) to pay your rent.  You can't cancel this yourself so if you need to update your card details, you should contact the finance department to do this. 

Payment in full discount

You can pay your rent in full at the start of your tenancy (and before 9 October) to be eligible for a 2% discount. You can chose this option even if you set up a RCP with your application. Once this is paid, we will cancel your RCP agreement.

Arrears process

You should ensure that you have enough money to cover your rent but if you miss a payment, we will try and uplift the money again using your registered card details. If after a second attempt, the payment is declined, you will need to contact us to manually make a payment. You will receive an email from the Finance Department with details of payments required and your rent account would then be in arrears. 

If you are in arrears, your Accommodation Officer will contact you to make an appointment to discuss payment options.  You will also receive notification from the finance department about your arrears. Any unpaid service charges will count towards your arrears so you may be contacted even if your rent instalment has been paid. 

If your account remains in arrears for 3 weeks, we will contact your guarantor asking them to make payment on your behalf. 

If you miss two consecutive months of rent payments and fail to make payment after our reminders are sent, we will issue you with a Notice To Quit (NTQ), asking you to vacate the property within 28 days. 

Student Funding support

If you are having financial difficulties, you may be eligible for support. Have a look at the student funding pages for more information and how to apply for funding. 

Guarantor details

When you applied for accommodation, you supplied us with a guaranto​r form​​​. The person who has signed this is known as your guarantor. If you miss a rent payment or don't pay a service charge on time, we will contact your guarantor asking them to make payment. They will be informed of all arrears and held liable if you don't pay.

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