Accessibility Statement for my.napier.ac.uk

This website is run by Edinburgh Napier University.

We want as many people as possible to be able to use this website and are committed to making it accessible for users with disabilities. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

Contacting us by phone or visiting us in person

If you are a British Sign Language (BSL) user, you can contact Edinburgh Napier University via the national, free of charge, BSL video relay service - contactSCOTLAND-BSL.

A number of our teaching spaces, libraries and some other public areas have audio induction loops, or if you contact us before your visit we can arrange a BSL interpreter.

Read more about the accessibility of our campuses.

Find out how to contact us

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email: webaccessibility@napier.ac.uk 

We'll acknowledge your request within three working days, and then provide a timescale for meeting your request, if it is possible.

Reporting Accessibility Problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact: ISServiceDesk@napier.ac.uk

How accessible is this website?

Edinburgh Napier University is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We have developed this website to be compliant with the Web Content Accessibility Guidelines version 2.1 AA standard and it is currently being reviewed using automated evaluation tools.

Non-accessible content

The content listed below is non-accessible for the following reasons.

PDFs and other documents

Some of our existing PDFs and Word documents are not fully accessible. Where possible, we display all essential information on our webpages; however, we also have documents such as user guides, policies and forms. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. If you require this content in a different format please contact us.

When we publish new PDFs or Word documents, we are committed to making make sure they meet accessibility standards.

Video content

All our video content on this website is accompanied by a transcript and/or captions. However, some pre-existing video on this website does not have audio description or uses a third party captioning function that is not always accurate. The accessibility regulations do not require us to fix issues with video content published before 23 September 2020.

We are aware that some third-party video content appearing on our site may not have adequate audio description or titles that are accessible to screen readers. As this functionality is provided by a third party supplier, it is outside of our control. However, we supply a video transcript alongside all embedded videos on the website.

If you require this content in a different format please contact us. When we publish new video content we’ll make sure videos meet accessibility standards.

What we’re doing to improve accessibility

We have formed a Web Accessibility Working Group to define and execute a strategic approach to accessibility across our websites. Content creators and editors are being trained to ensure new content is accessible. We will embed accessibility requirements in our procurement and service provision activity.

Preparation of this Accessibility Statement

This website was launched in January 2021 and last tested on 30 August 2022. The test was carried out by Shaw Trust, using automated evaluation tools and manual testing by an experienced in-house, pan-disabled testing team.

This statement was prepared on 7 January 2021 and last updated on 13 April 2023.