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Coronavirus (Covid-19) Library FAQs


 
This page will be updated regularly. If you have any questions, please email library@napier.ac.uk​

Overview 

  • Our libraries will be open for the new academic year in September 2020, so that you can access learning materials to help you during your studies. Our library staff will be on hand to help, and there will also be online support and a click & collect service. Libraries currently remain closed as we prepare them for the new academic year.​

  • You will not be fined for any overdue items during this time. 

  • We have raised loan limits to allow you to borrow up to 20 items. 

  • We have extended maximum renewals, so your books and laptop loans will continue to automatically renew. For more about returning items, see F​AQs​ section below.

  • We have extended loans until the end of summer for those students who have already graduated​. Graduate students should return books by the 31st of August 2020. See How can I return Library books or laptops during COVID-19 closures?

​​If you have any questions or concerns, please email library@napier.ac.uk​ or call 0131 455 3500.

Library staff are working from home and we can answer calls from 9am-5pm
(after that, support will be provided by our Out of Hours service​).
 
 

Service updates


​​We are pleased to announce the reopening of our inter-lending and digitisation services. 

Services on hold​


These services will be on hold until further notice: 
  • You will no longer be able to place requests for items on loan or available from other campuses.
  • Postal Loans Service 
  • Access to special collections. There is no access to the Edward Clark Collection or War Poets Collection. 

 

Online Library Resources 


Temporary access to additional resources

Some publishers are providing free access to online content during the Coronavirus (COVID-19) pandemic to support continuing learning, teaching and research. Please note that this content will only be available for a limited time period​.

Access to Library resources off campus
If you can’t visit a University campus, you can still access the vast wealth of Library ebooks, ejournals and databases online using LibrarySearch
 
To use LibrarySearch off campus:  
  • ​Sign in to LibrarySearch
    This will give you access to more online resources. 

  • Limit your search results to Full Text Online 
    Enter your search words, and then use the filters on the right hand side under ‘Tweak my results’ to limit your search to show only Full Text Online. If you only want to see ebooks, you can then also choose Format> Books. 
     
    off-campus-coronavirus.png 
 

Useful Links 


 
Subject Guides – Find more help for your subject. 

 
Ebooks – Functionality and FAQs  

 
Finding Resources​ - More about finding ebooks and ejournals. 

 
 

FAQS 

 

What should I do with Library books I have borrowed?


If you have graduated or no longer need the books, you can return them to Bainfield Student Accommodation. See How can I return Library books or laptops during COVID-19 closures?

If you are continuing your study in September 2020 and still need your borrowed books, you can keep them until at least the 30th of September 2020.


How long can I keep a laptop I have borrowed?

University laptops require essential updates at least every 180 days. Please arrange to return your borrowed laptop before the 31st of August 2020, or if you no longer need it return it now. See How can I return Library books or laptops during COVID-19 closures?​ 

If you have any concerns or queries, please email library@napier.ac.uk.


Can I return my books or laptop by post?

Books – We apologise, our mailroom is not open at the moment. Please don’t post laptops – contact library@napier.ac.uk​. 


Will I be fined if I can’t return my Library books or laptops? 
 
You will not be fined for any overdue items due to Library closures. All fines accrued from Monday 9th March onwards have been waived automatically. Any fines accrued before this will still apply. See our Fine Appeals​ policy for information if you were unable to return items promptly due to illness or other extenuating circumstances. 

 
I returned books in my student accommodation but they're still showing on my Library account, what should I do?
 
Books returned after 9th March will still appear on your library account during the COVID-19 outbreak. These will appear in the automatic weekly notifications as being on loan and will renew automatically. When the Library re-opens, these items will be removed from your Library account. There will be no fines during this period. If you have any concerns or queries, please email library@napier.ac.uk​.


 
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