Student Portal Napier University

Student walking in through campus entrance doorway at Merchiston

Your student card

Your student card provides you with photographic proof that you are a current, matriculated student at Edinburgh Napier University.

The card shows your unique Edinburgh Napier student number, your photo and your library barcode.

If you’re a new student you will be told how you can get your new student card as part of the matriculation process. You will need to upload a photo of yourself (full instructions and specification details are provided) and confirm that we hold your up to date term time address.

Your student card will be posted out to you once you are a current, fully matriculated student.

A copy of your student card is also available on the Edinburgh Napier app – find out how to access the Edinburgh Napier app.

For restricted access to areas of the University such as the JKCC and LRC, you will need to use your physical card, rather than the electronic card version on the Edinburgh Napier app in order to gain entry.

Your student card frequently asked questions

What do I use my student card for?

Your card enables you to access the campuses after 6pm. It can also be programmed to give you access to specific labs/rooms/studios that you might need to access as part of your course.

It provides the photographic proof of your identity that you need to sit exams with us and allows you to access the library services and use the multi-functional devices (to print, scan and photocopy).

It can also be used to help you get student discount at shops, restaurants, cinemas etc.

What are the image requirements of my student card?

The image should:

Be a recent colour photo
Be of you alone (no other people or pets in photo)
Show you facing forwards
Show your full face
Be in jpg format

Please be aware of the following restrictions:

You should not wear a hat or cover your head unless for religious or medical reasons
You should not wear sunglasses
Do not submit a photo where you are in the distance or there are other people visible
Do not submit an image of someone else.
Do not submit inappropriate images

How do I get my student card?

Once you have matriculated and successfully uploaded a photo, your details will be sent to the card bureau for printing.

The data is sent down daily every evening so will be picked up the next day and processed.

Your card will be posted within 5 days of the bureau receiving your card data.

Your card will be sent to the term-time address you have confirmed in Photo Manager. If this is not correct, you need to update your student record prior to uploading your photo.

I've extended my studies so my student card has expired/is about to expire, what do I do?

If your studies have been extended and your student card has expired or is about to expire please go to the iPoint & Reception at Craiglockhart, Sighthill or Merchiston or email studentcards@napier.ac.uk.

We will confirm that your end date has now changed then arrange to have your card reprinted and posted out to your term time address.

You must return the old card to the iPoint & Reception when requesting a new card and you must ensure that your term time address is up to date on your student record before you request a new card.

My student card has been lost or stolen, how can I get a replacement card?

There is a £10 charge for replacing your student card, whether lost or stolen. This must be paid online via the Online Store.

Once the iPoint & Reception team on campus have received the receipt to show that you have paid for a replacement student card we will arrange for it to be reprinted and posted out to your term time address.

You must ensure that your term time address is up to date on your student record before you pay for a new student card so that it’s posted out to the correct address.

You should receive your new card within 5 working days. If your card has not arrived after this time please contact your iPoint & Reception.