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  Emergency and Out of Hours Contacts

A list of useful emergency & out of hours contacts.

Emergency and Out of Hours Contacts 

Please note: These are external services and not affiliated with Edinburgh Napier University.

Name of Service



Opening Hours

Contact Details

Breathing Space

Confidential helpline for anyone who feels overwhelmed and needs someone to listen.

Mon-Thurs 6pm-2am

Fri-Mon 6pm-6am

Telephone: 0800 83 85 87


Edinburgh Crisis Centre

24 hour crisis helpline for those with mental health issues. Provides booked appointments.

24 hours a day.

Freephone: 0808 801 0414

Text: 07974 429 075


Edinburgh Rape Crisis Centre

Helpline for anyone affected by sexual violence 

6pm - 12pm
7 days a week.

Telephone: 0808 801 302


Mental Health Assessment Service (MHAS)

24 hour NHS emergency mental health assessment service for people in crisis. Also includes walk-in service.

24 hours a day.

Telephone: 0131 537 6000
Royal Edinburgh Hospital
Morningside Place
EH10 5HF

NHS 24

24 hour helpline for anyone feeling ill and their GP/Doctor’s surgery is closed.

24 hours a day

Telephone: 111


Confidential telephone and instant messaging helpline run by students for students. All volunteers are trained.

During term time:
8pm and 8am

Telephone: 0131 557 4444


Confidential 24 hour helpline by trained volunteers for anyone feeling overwhelmed.

24 hours a day

Telephone: 116 123



Confidential helpline for emotional support or information for anyone with mental health issues.

6pm - 11pm
7 days a week.

Telephone: 0300 304 7000


Victim Support

Confidential helpline for anyone effected by crime.

Scottish Helpline:
Mon-Fri: 8am-8pm.

UK Helpline:
Mon-Fri 9am-9pm

Sat-Sun 9am-7pm

Telephone: 0845 30 30 900 


Other Useful Non-emergency Contacts

Abused Men in Scotla​​nd

Service for men over 16 concerned about domestic abuse, regardless of sexuality, age, disability, or ethnic origin.

9am - 4pm –Mon to Fri 

Telephone: 0808 800 0024 


Consultation & Advocacy Promotion Service

For people who or are using mental health services. Provide advocacy, support, events and training.


Telephone: 0131 273 5116 


Edinburgh Alcohol and Drugs Partnership

Provides information on where and how to get support for you or someone you know who has a drugs or alcohol problem.




An online mental health information and resource service detailing all the mental health services in Edinburgh.


iThrive website

Health in Mind

Guidance and advice on mental health including counselling and other services.


Telephone: 0131 225 8505  

LGBT Centre for Health and Wellbeing

Offers support to Lesbian, Gay, Bisexual & Transgender individuals and their families.

Helpline: Tuesday and Wednesday between
12noon - 9pm

Helpline 0300 123 2523

LGBT Youth Scotland

Offering support and advice to people aged 17-25.


Telephone: 0131 555 3940

Shakti Women’s Aid

Offering support and advice to black/minority ethnic women, children and young people experience or fleeing domestic abuse.

Domestic Abuse Helpline: 24-hour

Opening Hours:
Mon: 9.30am - 4pm

Tue: 1pm - 4pm

Wed-Fri: 9.30am - 4pm

Domestic Abuse Helpline: 0800 027 1234

Shakti Women’s Aid: 0131 475 2399  


A black and minority ethnic women’s mental health organisation offering counselling and other services.

Mon-Fri: 9am-4.30pm

Telephone: 0131 556 9302

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