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  Keep On Track

If you’re thinking of leaving uni, our Retention and Success Adviser is here to listen, to offer understanding, and to help you to make the best decision for you.

If you’re thinking about leaving

Maybe you’ve failed an exam or two, you’re struggling to make ends meet, or the coursework is just pilling up and you don’t know how to catch up.

These things are completely normal and no reason for you to give up on your university experience.

Whatever your reason, if things aren’t going the way you hoped, reach out and speak to someone.

There are a number of services and University staff available to you if you are finding things tough – these include your Personal Development Tutor and lecturers on your course. They care about you and your education. If you’ve not been in touch with them, this will be a good place to start.

Let us help you Keep On Track

If you would prefer to speak to someone independent of your studies, then our Retention and Success Adviser is here for you. They are here to listen, to offer understanding, and to help.

They are not here to judge. They will point you in the right direction for support services and help you to make the best decision for you.

Once you’re clear about what you want to do, our Adviser will keep in touch to make sure that you are moving forward and keeping on track.

Things may seem difficult now, but most of the students who use this service decide to stay on at uni. However, if you decide that it’s just not for you, we will help you end or suspend your studies in the least stressful way.

If you decide to withdraw

If you decide to withdraw after talking it through, it’s really important you let us know as soon as possible. Click here​ to get more information about the financial side of leaving and minimise the risk of you being overpaid your student finance.

We welcome everyone

We provide a non-judgemental and welcoming service to all and do not discriminate against anyone based on age, gender, disability, ethnicity, gender reassignment, religion, sexual orientation, or any other characteristic.

Get in Touch

If you would like to speak to our Retention and Success Adviser, please email them at and they will get back to you. Opening hours are 9am to 5pm, Monday to Friday.

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