Click and Collect at Edinburgh Napier

Our Click and Collect system helps facilitate social distancing while making it easy for you to order food and drinks at a time convenient to you.
 
 
Cauliflower wings with lemon and red onion garnish

How do I sign up?

To sign up, visit the Click and Collect website to register an account using your Edinburgh Napier email address or log in using your existing details.

How do I place an order?

You can place a Click and Collect order on the Enjoy website or app. Just add what you want to your order, pay using the funds in your account and then collect during your chosen time slot.

Place your order through our Click and Collect service
 
 

Where do I collect my order?

Click and Collect points will be located at the main catering facility at each campus - The Hydra at Craiglockhart, The Triangle at Merchiston and The Atrium at Sighthill.

For safety reasons, we're only able to hold food orders for 15 minutes past the allocated collection time. If you have not collected your food by the end of this time, we will be unable to offer a refund.

Having problems?

If you have any issues using the Click and Collect Service, please take a look at the FAQs and step-by-step guide below or email enjoy@napier.ac.uk

 
 

FAQs and troubleshooting

How do I access Click and Collect on mobile?

Click and Collect can be accessed via the iNapier App - just tap the Food & Drink Click & Collect icon.

Alternatively, you can access the Click and Collect website directly through your web browser.

I received an error saying “Unknown Email Address – Please enter a Registered Email Address” when I try to create an account

  • Ensure you enter your Edinburgh Napier email address when registering (your email address ending in ...@napier.ac.uk or ...@live.napier.ac.uk)
  • When setting up your password, your password must be 8 to 30 characters in length, including: uppercase, lowercase, numbers and special characters

I have been locked out of my account or cannot log in

  • To reset your password – Click Login and click the "Forgotten Your Password?" link
  • Enter your Edinburgh Napier email address used to register with Click and Collect, and following the password reset instructions

Please note when setting up your password, your password must be 8 to 30 characters in length, including: uppercase, lowercase, numbers and special characters.

I receive an error when I add my bank card on to Click and Collect

If you are having issues adding your bank card to Click and Collect, please remove any existing cards saved in your account and re-add your bank card.

I did not receive a validation email when registering for an account

  • Please check your junk/spam email folder.
  • If you have not received an account validation email, please contact enjoy@napier.ac.uk who will be able to assist.
 
 

Click and Collect Step-by-Step Guide

1 - Access the Click and Collect website

Access the Click and Collect website via www.enjoy.napier.ac.uk

2 - Log in

Login with your existing account details or create a new account with your Edinburgh Napier email address.

Please note the 'login' option is in the top-right of your screen.

3 - Selecting your Click and Collect outlet

Once logged in, select Click and Collect from the menu on the left-hand side of your screen. Then select which campus you would like to collect your order from.

4 - Collection date and time

Select your order collection date from the drop-down list. Then choose your time and click 'select time slot'.

5 - Choose items for your order

Browse the menu and select from the list of hot mains and sides, meal deals, cold sandwiches, confectionery and drinks.

6 - View basket

Click 'View Basket' to review your order and proceed with your purchase by clicking 'Checkout' on the tab at the bottom of your screen.

7 - Order notes

Once you have made your way to the checkout screen, you can add any order additions/amendments or notes such as dietary information.

8 - Payment and confirmation

Once you are happy with your order, select your payment method of credit/debit card or use your existing balance in your Enjoy Purse.

  • Click 'Confirm Payment'.
  • Enter your card details if required and click 'Continue'.

Once your order payment has been approved, you will receive an email receipt noting your order and collection time.