Problem paying fees?

If you are facing financial hardship, temporary difficulties, or any other problem affecting payment of your fees, please address this as soon as possible. We can either discuss how best to resolve your difficulties or guide you to other services who may be able to help further.
 
 

What to do if you have an issue

Should you receive a reminder letter it is important that you refer to the information below and take the appropriate steps outlined.

Steps to take if you receive a Fee Reminder email

Information for New and Continuing Students regarding steps you should take if you receive an email concerning Fees/Reminders from Credit Control. Even if you feel you are not personally responsible for your fees, do not ignore these as the University thinks you are due to pay fees.

Contact Details for the Fees Team

Contact details for our Fees Team are available should you require assistance regarding any fees related matter.

University Sanctions & Tuition Fee Policy

Please read our University Sanctions and Tuition Fee Policy (PDF, 694 kB) for University policy relating to tuition fees and sanctions that may be applied should fees remain unpaid.

Discuss with Credit Control

Please contact us should you wish to discuss your situation we can be contacted on +44 (0)131 455 6140 or by emailing creditcontrol@napier.ac.uk

Epay

On our Epay site you can either:

  • Use a debit/credit card to pay your tuition, accommodation or graduation fees in full or
  • Provided your account is not in arrears, set up an instalment plan to pay for your tuition fees