Rent and financial information
Our aim is to try and make rental costs and financial information as clear as possible for you, so we've provided a basic overview of some of the terms and processes you may come across.
If you have any questions or need further clarification, please visit the Rent and Financial Information pages on our main Student Accommodation website or contact us at accommodation@napier.ac.uk
The Student Accommodation Hardship Fund
If you're living in Edinburgh Napier Student Accommodation and have found yourself in financial difficulty, you can apply for a one-off payment of up to £500 depending on your circumstances.
The Student Accommodation Hardship Scholarship Fund was set up in 2021 by student accommodation staff. The aim is to provide financial support for students living within Edinburgh Napier student accommodation who find themselves in financial difficulty. The student accommodation team will be running various events throughout the year to raise funds in support of this charity.
Funding will be available for a 2-week period in December and April. Applications are accepted from students staying within student accommodation that have taken or applied for the student financial support available to them and are able to demonstrate financial hardship. One-off payments of up to £500 will be awarded to those successful.
When the fund is open, you can apply online via the Find a Fund system or get more information by emailing findafund@napier.ac.uk
Advance rent payment
Arrears process
You should ensure that you have enough money to cover your rent but if you miss a payment, we will try and uplift the money again using your registered card details. If after a second attempt, the payment is declined, you will need to contact us to manually make a payment. You will receive an email from the Finance Department with details of payments required and your rent account would then be in arrears.
If you are in arrears, your Accommodation Officer will contact you to make an appointment to discuss payment options. You will also receive notification from the finance department about your arrears. Any unpaid service charges will count towards your arrears so you may be contacted even if your rent instalment has been paid.
If your account remains in arrears for 3 weeks, we will contact your guarantor asking them to make payment on your behalf.
If you miss two consecutive months of rent payments and fail to make payment after our reminders are sent, we will issue you with a Notice To Quit (NTQ), asking you to vacate the property within 28 days.
Guarantor details
Payment in full discount
You can pay your rent in full at the start of your tenancy (and before 9 September) to be eligible for a 2% discount. You can choose this option even if you set up an recurring card payment (RCP) with your application. Once this is paid, we will cancel your RCP agreement.
Please note, the 2% discount is not available to students staying for one trimester or staying in our nomination agreement accommodation.
Recurring Card Payment (RCP) details
Rent payment dates
Your first rental payment will be deducted on or around 10 September and monthly thereafter. Make sure you have enough money in your account to cover your rent on these dates.
If you miss a payment and fall into arrears, we will contact you to discuss payment options and will also contact your guarantor asking them to make payment.