Keep On Track

If you’re thinking of leaving uni, our Keep On Track Adviser is here to listen, to offer understanding, and to help you to make the best decision for you.


If you’re thinking about leaving

Maybe you’ve failed an exam or two, you’re struggling to make ends meet, or the coursework is just pilling up and you don’t know how to catch up.

These things are completely normal and no reason for you to give up on your university experience.

Whatever your reason, if things aren’t going the way you hoped, reach out and speak to someone.

There are a number of services and University staff available to you if you are finding things tough – these include your Personal Development Tutor (PDT) and lecturers on your course. They care about you and your education. If you’ve not been in touch with them, this will be a good place to start.

Other sources of information and advice

Is a problem with your studies making you think of leaving? The Academic Skills Team can help you with all aspects of your learning and studying, including managing your studies online this trimester. For information as to how we can help please see the range of guidance available at Academic Skills.

A meeting with a Careers Development Consultant might be useful – they can help you to explore the career options of your current programme and alternatives if you decide you want to leave or suspend your studies.

If you need support with an aspect of your wellbeing, the Student Wellbeing & Inclusion team is here to help you feel content, healthy and supported. Please have a look at our online resources and come and talk with us if you are experiencing any difficulties. Support is available from our Student FundingCounselling & Mental WellbeingDisability Inclusion, Keep On Track (see below) and Chaplaincy staff.

If an IT issue is causing you difficulty, contact our Information Services (IS) for help (, +44 (0)131 455 3000). From finding out how to prepare for a webex session and Panopto lecture recordings, to how to book a PC if you’re going onto campus, IS can help with lots of things.

There may be financial implications of leaving related to fees and the University Finance department will be able to clarify your situation ( Your Edinburgh Napier Students’ Association Advice service ENSA can also guide you to consider the implications of leaving and to ensure your finances are in order. Get in touch with SAAS to find out about future funding, or fees for a change of course.  

If you are studying at the University and hold a Tier 4 visa, please get in touch with International Support before considering suspending your studies.

If you are in University Accommodation you should discuss your plans with them to understand the implications.


Let us help you Keep On Track

If, after exploring these sources of support, you feel you may benefit from help to coordinate what you need to remain at University and get things back on track, then get in touch with our Keep On Track Adviser. They are here to listen, to offer understanding, and to help.

They are not here to judge. They will point you in the right direction for support services and help you to make the best decision for you.

Once you’re clear about what you want to do, our Adviser will keep in touch to make sure that you are moving forward and keeping on track.

Things may seem difficult now, but most of the students who use this service decide to stay on at uni. However, if you decide that it’s just not for you, we will help you end or suspend your studies in the least stressful way.

If you decide to withdraw

If you decide to withdraw after talking it through, it’s really important you let your school know as soon as possible. Contact the University Finance department and your Funding Body before you withdraw so you are fully aware of any financial implications of withdrawing. Click here to get more information about the financial side of leaving and minimise the risk of you being overpaid your student finance.

We welcome everyone

We provide a non-judgemental and welcoming service to all and do not discriminate against anyone based on age, gender, disability, ethnicity, gender reassignment, religion, sexual orientation, or any other characteristic.


Get in Touch

If you would like to speak to our Keep On Track Adviser, please see appointment availability on My Future (once you have logged into My Future using your student number, click on the Appointments tab on the top menu and select ‘Keep on Track’ from the ‘What would you like to talk about’ list underneath. Appointments are 30 minutes and can be offered face-to-face on campus, on the phone or over video call).
Please note: you cannot book an appointment directly on My Future. Please email stating your appointment time preference(s) and for more information.

Other useful links

Nightline is an anonymous and confidential support & information service run especially for students in Edinburgh. Go to Emergency and Out of Hours Contacts for more urgent support.