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Adobe Creative Cloud

The Adobe Creative Cloud (Adobe CC) applications (such as Photoshop and Illustrator) are available on the PCs in the student computer suites. They are delivered via the Company Portal app and installed locally. 

The way you access the Adobe applications differ depending on whether the applications have previously been installed on the PC you are working on:

  • If the Adobe CC app has not already been installed on the PC then you can manually install the application from the Company Portal app.   
  • If the Adobe CC app has been previously installed you can access them via the Start menu. 

You'll find instructions below for both methods.  A more detailed version of the guidance with screenshots is available to download here:  Adobe Creative Cloud for students

Please note: Adobe CC is not available on personal student machines or Lapsafe laptops to loan. 

 
 

Adobe Express is now available

Adobe Express is an all-in-one design, photo, document, and video tool to make content creation easy.

Adobe Express takes the magic from Adobe's professional creative technology and makes it accessible to anyone. With Quick Actions, you can remove the background from an image, trim a video, or create a meme-ready GIF, edit PDFs with just a click.

          “The new release of Adobe Express brings together technology from Photoshop, Illustrator, Premiere and Acrobat with Firefly generative AI models, into a fun and easy web application experience. Now humans can make stunning videos, designs, and document. It’s no longer just for the world of Hollywood”.

David Wadhwani, Adobe President, Digital Media Business.

Adobe Express is accessible for Edinburgh Napier students. It can be launched from the Start menu or click on the URL below. Sign in with your Edinburgh Napier email address credentials.

 
Open Adobe Express
 
 

Accessing the Adobe CC apps

Installing Adobe Apps For first time

  • In the Search Toolbar Box from an Edinburgh Napier desktop (with the magnifying glass symbol) type: Company Portal.
  • Select the Company Portal app from the results to open.
  • Within the Company Portal app, click on the magnifying glass symbol and type: Adobe (or the name the app like Photoshop for a narrower result).
  • From the list of search results select the required Adobe app (e.g. Photoshop). The app details will be displayed.
  • Click on the Install button to start the installation. The installation will commence and display its progress. 
  • It will display Installed with a tick inside a blue circle when complete.
  • Click on the X on the title bar to close the Company Portal app.

 



     

Running Adobe App already locally Installed

Method 1: Opening Adobe App from Start Menu

  • Click on the Window icon on the bottom left corner of the desktop.
  • The Adobe apps will appear under the “A” category of the pop up menu. 
  • Select the desired Adobe app (e.g. Photoshop) to open. 

Method 2: Opening Adobe App from Search Toolbar Box

  • In the Search Toolbar Box (with the magnifying glass symbol) type the desired Adobe app. e.g. Photoshop.
  • Select the Photoshop app from the results to open. 

 
 

Signing-in to Adobe Apps

  • When an Adobe App app is run for the first time, you will be requested to sign in to verify you are a licensed Edinburgh Napier University student/user.
  • Sign in with your Edinburgh Napier email address (ensure you are logged in to the device with the same ENU account related to the email address).
  • Select Continue. If you are further prompted to select an account type choose the Company or School Account. 
 
 
 

Adobe CC frequently asked questions

I am unable to open Acrobat DC from the Adobe Creative Cloud Desktop App, what do I do?

There is a known issue with Acrobat DC on some devices where it cannot be opened from the Adobe Creative Cloud Desktop App.  When the issue occurs Acrobat DC is listed as being installed but the open button is greyed out.  

If you experience this issue you can try using Acrobat Reader as it is now capable of many of the functions that only Acrobat DC could carry out (e.g. signing documents).

If Acrobat Reader doesn’t meet your needs please contact the IS Service Desk – they will perform a fix on the device.  In the meantime you will be able to access Acrobat online by visiting:  https://documentcloud.adobe.com/.  
 

Where can I find further help using Adobe Creative Cloud (CC)?

Further help using all of the Adobe CC applications can be accessed via the Adobe website:

Adobe CC Questions and Help 
Adobe CC Tutorials