Get a long-term laptop loan with the Digital Access Scheme
Due to funding from the Scottish Funding Council, we can now provide laptops for long-term loan for eligible students who are struggling to access appropriate IT resources.Preference will be given to those who meet all or some of the following criteria:
- Students in receipt of a UK funding body bursary or grant
- Students in receipt of Universal Credit or Working Tax Credits
- Students with dependants
- Students who don't have sole use of a device
- Students affected by global conflict
- Students who have applied to the Home Office for settled status
Applicants must not be in receipt in of other IT funding (for example Disabled Students Allowance for the purposes of IT purchases).
Any equipment issued through the Digital Access Scheme will remain the property of Edinburgh Napier University and will be auto-renewed each year of study. The equipment must be returned upon completion of your studies, or as requested by Information Services. If the laptop is not returned when requested, you will be eligible for the replacement cost plus an administration fee.
To check your eligibility and apply for a laptop under the Digital Access Scheme, please complete the online application form.
Digital Access Scheme long-term laptop loan terms and conditions
- Long-term laptops remain the property of Edinburgh Napier University and the borrower must comply with the University’s Information Security Policies.
- Laptops are available for personal use only. You must not give your laptop to anyone else or take it out of the UK.
- Laptops can only by requested via the Keep on Track team - please complete the online application form.
- If you have been issued with a DAS long-term laptop loan you are not entitled to use the Lapsafe laptop loan service.
- You are responsible for any loss or damage that occurs to your borrowed laptop. Please keep it clean and avoid food and drink spillage. A charge (cost of repair or replacement) will be made for any damage caused.
- We check all laptops when they are returned. We will charge for any repair / replacement cost.
- Please email ISServiceDesk@napier.ac.uk or call 0131 455 3000 immediately if you notice any damage to the laptop.
- Laptops, power cables, and bags are issued until the end of May of the current academic year.
- Laptop loans will be automatically renewed by the Library, if you are still eligible and the Keep on Track team advises them to do so. If it is not renewed the laptop must be returned by the due date or as requested by the Library.
- The return date will be brought forward if you graduate or leave the University before the end of the loan period.
- If you cannot return your laptop by the due date, please contact the Library by emailing library@napier.ac.uk or calling 0131 455 3500 as soon as possible.
- If a laptop is 14 days overdue, it will be considered lost, and we will send you a replacement bill. Replacement cost for the laptop is £750. £5 admin fee will be added to your account.
- We will remove your ability to log in if the laptop is more than 14 days overdue.
- Where appropriate, an appeal against a fee may be made using the Library Fine Appeal procedure.
- All work must be saved and backed up to an external device or online cloud storage. The University is not liable for any loss of data.
- Any data stored on the laptop should be removed before the laptop is returned or it will be removed/deleted by Information Services each time the device is returned.
Setting up your laptop
This guidance gives you the information you need to get started with your new Edinburgh Napier University laptop provided by the Digital Access Scheme.
You only need to run through these steps once.
It is important to follow these step-by-step instructions to ensure your laptop is configured correctly for your personal use during your studies with us.
Digital Access Laptops Useful Links
Read the Information Security Policy
Accessing Online Services
When you click on a link to access My Account or any of your online services you will be prompted to log in.
- Enter your Edinburgh Napier email address and password.
- Your email address is <your student number>@live.napier.ac.uk e.g., 00123456@live.napier.ac.uk.
- You may also be prompted for Multi-Factor Authentication (MFA).
Edinburgh Napier Mobile App
Your Password
Do not disclose your password to anyone else:
- You can reset your password if it has been forgotten or is not working once you have registered for the Self-Service Password Reset Service: https://mypassword.napier.ac.uk.
- To find out how to change your password and for further information, visit Staying Safe Online.
Your Edinburgh Napier Email Account
The student email service is Microsoft 365 which is hosted by Microsoft.
- Your email address is <your student number>@live.napier.ac.uk e.g., 00123456@live.napier.ac.uk.
- Your mailbox size limit is 50GB.
- Access your email via My Napier: go to My Account and click Email.
- Log in using your Edinburgh Napier email address and password.
- If you have problems accessing your email account via My Napier, you can log in directly at: outlook.office365.com
- Edinburgh Napier email is the method used by lecturers and other staff members to contact you (they will NOT email accounts with other providers). You MUST check your University email account regularly.
- Visit the Email page to find out more.
Downloading Office 365
You can download the apps onto your DAS laptop, giving you access to the full MS Office suite of programs for free - find out how to install the Office 365 apps.
The Microsoft Office Quick Start guides will help you get started using the software.
Storing your Data
As part of your Microsoft 365 email account, you can access your OneDrive account from your device.
- Find out more by visiting the Saving your Files page.
Your personal data area (H drive) provides you with secure data storage:
- It is protected by your password and backed up regularly.
- You can’t access your H: drive directly from your student laptop but the Virtual Desktop Service enables you to access your H drive from your device providing it has internet access.
Anti-Virus Software
Help and Support
You can view the status of the University's online services using the Service Status Screen.
Any questions? Visit the IT Support section of My Napier.
Telephone and email support is available 24 hours a day, 365 days a year: Email: ISServiceDesk@napier.ac.uk Telephone: +44 (0) 0131 455