Academic issues

If you have any concerns about your studies, we're here to support you and help you find the advice and information you need. Whether you're facing extenuating circumstances in your exams or want to make an appeal, you'll find all you need to know about how to deal with any academic issues that arise during your time at university.
 
 
Student studying with laptop and headphones in

Making a complaint

We know sometimes things go wrong, and we want to be able to help fix things if we can. We're committed to attempting to resolve any matters of complaint via a fair, efficient and transparent process.

If you are unhappy with any element of your student experience and want to tell us, we have information on how the process works and guidance to take you through it.

Find out about our complaints process
 
 

Preventing academic disadvantage due to Covid-19

We want you to be proud of your degree and the hard work that you have put into your studies. We are committed to ensuring that the value and academic standard of your degree is as good as that achieved by students prior to Covid-19. This is why we have put a number of approaches in place to prevent academic disadvantage.

Our approach to preventing academic disadvantage